How fast can I get my order?
Need your parts tomorrow? Our rapid same day dispatch has got you covered! Simply place your order
before 4pm
Mon-Thurs or 2pm Friday and select our Next Day Delivery service in the shopping cart. We also offer
Guaranteed AM
delivery when required, in addition to a Saturday delivery option.
If you don't mind waiting, we have a Free delivery method for orders over £30, and an economic £4.85 2nd Class delivery for orders between £10-£30.
Can I get a Free Sample?
Free Samples can be requested through our product pages, displayed in the sizing table beside the
product you require.
Please note you can always give us a call on 01233 713 581 or contact us on Live Chat to discuss
samples.
Do I need to Sign Up for an account?
You do not need to sign up to place an order, but it is recommended if you'd like to gain loyalty
points, giving
discount off future orders. To learn more about loyalty points, please view our rewards scheme page.
I am not sure what parts I need?
If you're unsure which part you need then please do not hesitate to give one of our friendly Sales
Team a call on
01233 713 581 and they can assist you. Alternatively, we're active on Live Chat during office
hours. You can open
this using the button in the bottom right corner of the website. Alternatively, you can write to us
using our contact form.
Do you offer Returns on Products?
We offer a return period on all of our products to give you peace of mind, to view our policies and
learn more about
this process should it be required, please see our returns policy page.
Can you supply different colours of this product?
In most cases we have the facilities to offer you different colours of a product, specific to your
requirements.
Minimum order quantities may apply depending on the manufacturing technique in question, but please
get in touch with
any queries you may have.
Is there a minimum order value?
Please note that there is a minimum order value of £10 through our website (inclusive of VAT).
If you're new to our website you may want to check out our frequently asked questions section for answers to common customer queries.
What do these abbrievations mean?
While browsing the website you may come across abbreviations used for material names that you are
unfamiliar with. You
can find an explanation for these in our material abbreviations guide.
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