Returns Window Expansion
We've just extended our website order returns window to a whopping
Days
This applies to all standard products purchased through our website. So you now have around three months to try and test products. Plenty of time to check everything is in order.
We know that online shopping can sometimes feel like a gamble. We've extended our return window to show the confidence that we have in the quality of our products.
We hope this gives you the peace of mind to explore our product ranges. We're ready to support you in your next component project.
If you do need to make a return, the process hasn't changed.
How to make a return
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Go to our returns page to start a return.
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Complete the returns form by entering your order number and postcode.
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Print the returns confirmation sheet and pack that in with the items you are returning.
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Ship the package to our returns address:
Vital Parts Ltd
Unit 4 Palace Industrial Estate
Bircholt Road, Maidstone
Kent
ME15 9 XU
Packed
Remember to pack your items securely in a suitable container.
Paid
Make sure that you have paid for the correct amount to cover the return postage.
Confirmed
Be sure to enclose your returns confirmation document.

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